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Multi-Factor Authentication

Multi-factor authentication (MFA) is now being required across UNT World for faculty and staff as it relates to sensitive payroll and direct deposit information. This means that all faculty and staff from all UNT System institutions will be asked to protect their identity and valuable personal information from cyber threats by registering for multi-factor authentication by Jan. 30, 2020, through our security partner, DUO.

Multi-factor authentication (MFA) is a security measure that adds an additional layer of protection to sensitive information. It requires an individual to provide secondary information that verifies that the individual is authorized to access the information before the individual is allowed to view or change the information. For example, an ATM requires you to have both your physical bank card and your four-digit pin to get cash—multiple factors.

Given the size and scope of UNT World, our institutions are frequent targets of cyber-security criminals – this includes phishing incidents that can lead to fraud and identity theft. The widespread practice of storing personal information through technology, combined with more and more sophisticated cybercriminals and criminal organizations, make us more susceptible to threats.

The UNT System launched a convenient and secure self-service function for faculty and staff to update their direct deposit information and add multi-factor authentication through DUO in August 2019. And while hundreds of UNT System team members have already elected to protect their personal information through this service, we are now asking all faculty and staff to register with DUO by Jan. 30. After the self-enrollment deadline passes, faculty and staff who did not sign up for DUO will be automatically enrolled for their own protection.

World Multi-Factor Authentication FAQ

What are the benefits of multi-factor authentication?

Multi-factor authentication improves the security of technology, which in turn protects sensitive information from being accessed and used by unauthorized individuals for fraudulent purposes. It reduces the risks of identity theft and financial loss to employees and the University. Multi-factor authentication is also being implemented to comply with state law, Texas Administrative Code §202.76.

What is DUO?

A subsidiary of Cisco, DUO is the leading provider of unified access security and multi-factor authentication delivered through the cloud. To learn more, please visit:

What happens if I do not enroll in DUO?

If you do not self-enroll in DUO by Jan. 30. 2020, you will be automatically enrolled in DUO using contact information we have on file for you. This will protect your account from unauthorized access.

Where do I go for help with enrolling in DUO or using MFA?

If you have any questions or need assistance, you may contact your local department’s IT support group, the UNT System Service Desk at 940-565-HELP (4357) or email

Where do I go for help with direct deposit?

If you have questions regarding your direct deposit information, you may contact Payroll at 940-369-5500, toll-free at 855-868-4357, or email