Effective September 1, BlueCross BlueShield of Texas will begin managing your mental health and substance use benefits for HealthSelect participants, replacing Magellan Healthcare. With this transition, your benefit deductibles, copays and coinsurance will not change. Most providers who are in-network with Magellan will also be in the HealthSelect plan. If your current provider is not, a separate letter will be mailed to you in early July with additional provider options.
For additional information regarding this change, including Frequently Asked Questions, visit the “Mental Health” page under the “Medical Benefits” tab at BCBSTX. New insurance cards will arrive during the month of August. If you have any questions or need assistance regarding mental health, call the BCBSTX Personal Health Assistant at 800-252-8039, Monday – Friday 7 a.m. – 7 p.m. and Saturday between 7 a.m. – 3 p.m.