Who Gets a Report?
- Managers with four or more direct reports who completed the survey will receive a report. Gallup refers to these team members as “respondents.” Please note, managers themselves do not count toward the four respondent total. If you have three team members, plus yourself, you will not receive a report.
- Managers with less than four direct reports who have four or more team members in their reporting structure who complete the survey.
Jane is a director with two direct reports, Sam and Amy, who are both managers. Amy has four people on her team, and Sam has two. This means Jane has eight people total on her team.
Jane and Amy are both eligible to receive reports if enough team members respond. Amy’s will include her team members who responded. Jane’s will include Sam, Amy, and all of their direct reports who responded.
This structure gives Jane a better perspective on her team’s overall engagement, beyond her own direct reports.
Why do some reports include a Net Promoter Score (NPS) score and/or Engagement Index, and others do not?
- NPS: Managers who had 10 or more respondents will receive a Net Promoter Score (NPS). This was based on Question 13 which asked how likely a faculty or staff member would be to recommend their campus as a place to work.
- Engagement Index: Managers who had 30 or more respondents will receive an Engagement Index. This number reflects the percentage of actively engaged, not engaged, and actively disengaged faculty and staff members on their team.
Please note, it is possible that a manager with more than 30 reports received an Engagement Index or NPS score in 2018, but did not receive one in 2019 based on number of respondents.
What is the Database: Function – Teacher (Post-Secondary/Faculty) composed of?
This database is a subset of the Education Database which we have used in past years. The Education Database includes K-12, Secondary Schools, Post-Secondary Schools, and testing facilities. The subset we selected is for higher education only. Depending on how other institutions participated, we are being compared to staff & faculty or just faculty at other Higher Ed institutions.
Will there be training available on Employee Engagement for my team?
Yes. Please see our /understanding-gallup page for more information.