If you're a faculty or staff member at UNT, chances are you know Yumia Hobbs -- she goes by Mia -- pretty well, especially after these last 16 months of teaching and working during a pandemic. A graduate of the Mayborn School of Journalism, Mia's UNT career started as a student, and now she manages the CLEAR Faculty Helpdesk. CLEAR stands for Center for Learning, Experimentation, Application and Research, and the helpdesk provides technical support for UNT faculty and staff for UNT's Canvas learning management system. Talk about a job requiring a calm voice and long-lasting patience. She's a music fan who, pre-pandemic, fashioned vacations by hopping in a car and chasing down music festivals. Hopefully, Mia's good times will roll again this summer. Read on for more about Mia.
What is your favorite aspect of your job?
Solving complex issues with our learning management system -- Canvas -- and providing job opportunities to our UNT students.
What employee benefit or activity would you like to see added to UNT World?
I would love to see more mental health resources and safe spaces for Black, Indigenous, and People of color (BIPOC) employees.
What is your proudest work moment?
After COVID hit, my manager and I had to transition our helpdesk operations to work remotely. We had very little time, but our small, yet mighty team was able to transition with minimal issues or interruptions.
What is your proudest non-work moment?
I had the opportunity to intern for SIRIUS Radio personality Madison Jaye, writing weekly articles for her entertainment blog. One of the articles I wrote was recognized by one of my favorite music artists.
What is a fact about you that may surprise your colleagues?
I made history at my high school by advancing to Regionals in One-Act Play for the first time. I played the lead role of M’Lynn in the play “Steel Magnolias.”
WHAT IS YOUR FAVORITE...
Song?: "Everlong" by the Foo Fighters
Hobby?: Traveling across the country for concerts and music festivals
TV show?: It's a tie between Friends and The Office