Google the characteristics of an IT professional and you'll find things like "sharp problem-solving skills," "analytical and creative thinking," "math skills" and "technology buff." Check all those for the HSC's Chief Information Officer Juan Serrano, plus a heaping helping of cool. Born and raised in Quito, Ecuador, Juan speaks three languages (find out which ones when you click below), he's got an in-Cure-able infatuation with 80s music and a childhood activity has recently become his fitness passion.
Juan joined the HSC in September 2019 following a wildly successful run as vice president and CIO at Air Medical
Group Holdings, a small group of companies that would become a billion-dollar enterprise. Now providing his expertise in Fort Worth, he finds himself equally enjoying the ride: "It is tremendously gratifying to know we are supporting the training of future healthcare providers and public health professionals," Serrano says, "but also to be part of a unique and very talented leadership team within a unique values-based culture."
As CIO, what are your primary job duties?
I am responsible for planning, organizing, executing and sustaining IT services as a core competency and competitive advantage for the Health Science Center.
What is your favorite aspect of your job?
The opportunity to lead IT strategy and operations at a dynamic and innovative health science center that has been a destination of distinction in health education, patient care and research for 50 years. It is tremendously gratifying to know we are supporting the training of future healthcare providers and public health professionals, but also to be part of a unique and very talented leadership team within a unique values-based culture.
What employee benefit or activity would you like to see added to UNT World?
I really enjoyed HSC’s PeopleFest last year and hope it can continue into the future. It was such a great way to gather as one university to appreciate both employees and students, to relax and have fun together.
What is your proudest work moment?
Before joining HSC in the Fall of 2019, for almost 12 years I served as VP & CIO at Air Medical Group Holdings – the company that would eventually become the largest provider of air medical services in the world. It was such an incredible opportunity (and journey) to be part of a team that helped grow a small group of companies, organized under a parent/holding company, into a billion-dollar enterprise.
What is your proudest non-work moment?
Being married to my wife, Tiffany, and together raising our three daughters -- Isabella, Sofia and Natalia.
What fact about you might surprise your colleagues?
I was born and raised in Quito, Ecuador, came to the US to go to college as a foreign student, and I am fluent in three languages including French, English, and Spanish (native).
WHAT'S YOUR FAVORITE...
Place to visit?: Paris – love the architecture, culture and food!
Song?: I grew up in the 80s, so my playlist often includes The Cure, Depeche Mode, U2, Psychedelic Furs, INXS, and many more… Hard to choose just one song
Hobby?: Growing up, I spent a lot of time on my BMX bike and about four years ago I rediscovered the joy of cycling. Although I enjoy mountain biking occasionally, my real passion and the majority of my time is now spent road cycling. I proudly completed my first “century ride” (100 miles/161 km) in 2019.